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Version: On-Premise 2.5

Update Web Service SSL Certificate

This How-To provides step-by-step instructions for updating or importing an SSL certificate for a Web Service module.

Prerequisites

Ensure you have:

  • A valid SSL certificate in PEM format
  • Administrator access to the Actions Express web interface

Supported Certificate Types

.PEM File with a Private Key

To obtain .pem and .key certificates, contact the certificate team or run these two commands to provide the required files:

openssl pkcs12 -in ActionsExpressSSL.pfx -out **ActionsExpressSSL.pem** -clcerts -nokeys Enter Import Password: MAC verified OK

openssl pkcs12 -in ActionsExpressSSL.pfx -out **ActionsExpressSSL.key** -nocerts -nodes Enter Import Password: MAC verified OK

Instructions

  1. Obtain the SSL Certificate Acquire a new SSL certificate or renew your existing one. Ensure the certificate is in PEM format.

  2. Import the SSL Certificate

    • Log in to Actions Express with administrator privileges.
    • Navigate to Settings and select Certificates.
    • Click Import, then select the SSL certificate file obtained in the previous step.
    • If the certificate is password-protected, enter the required password.
  3. Update the Web Service Configuration

    • Navigate to the Modules section in the left-hand menu.
    • Select the web service module requiring the update.
    • Click the Browse tab and choose the new SSL certificate from the SSL Certificate dropdown menu.
  4. Restart the Web Service Module

    • Navigate to the Web Services section in the left-hand menu.
    • Select the updated web service module.
    • Open the Actions dropdown menu and select Restart.
  5. Verify the SSL Certificate Update

    • To ensure the web service module's URL in a web browser:
      • Access the web service module's URL in a web browser, or
      • Use a tool such as Postman to send a test request.